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Do I have to pay for the domain name?
No. This is included within the package price stated.
Do I receive an email account?
Yes, we will give you will receive up to three email addresses relating to your web address, for example, if your domain name is 'www.myvilla.co.uk,' you will be provided with an email address of 'info@myvilla.co.uk.' and two further ones of your choice ‘myname@myvilla.co.uk’ ‘myfamily@myvilla.co.uk’. However this email address will only be redirecting to an existing email account that you provide us with. This means that an email sent to 'info@myvilla.co.uk' will actually be sent to your designated email account whatever that may be, such as myvilla@hotmail.com or martin@yahoo.co.uk.
How much will it cost to make changes to my website?
Once your website has been approved and made live on the Internet, you will be charged for changes. The fee incurred will depend upon the changes you require and the amount of work required. We charge £5 for a simple amend (for example, one picture change, or a small change to text content) but this increases to £25 as the change(s) become more complex.
Do you provide other services?
We do offer a consultancy service to cover any additional needs you may have. For example listing a villa on www.ownersdirect.co.uk . For that we charge £25 per hour.
How do I make a change to my website?
Simply call 01582 486994 or send an email to info@fizzable.co.uk and outline the change(s) you wish to make. We can then give you an assessment of the amount of time it will take to make the change(s) and give you a quote on what the charge will be.
What happens after my 1 year hosting is up?
When your year's free hosting is up, you will receive an offer from us to renew your website hosting for another year this is currently £39.99. You may choose not to take up our offer but if you wish to keep your web address you will be required to transfer this to another hosting company for them to host your website. For this there is an administration charge of £25.
Will search engines be able to find my website?
Your website will be manually submitted to major search engines such as Google and Yahoo. This will enable the search engines to locate your website. However, as we do not have control over search engines, we cannot guarantee a prominent position in the listings. During the design of your site, the insertion of keywords, and other techniques will be used to make your site more easily found by search engines so your site may naturally progress to a more favourable position in listings after a few months of being live.
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